Light After Life

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» [solved] Just to reassure ....
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Contents A-Z

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[solved] Just to reassure ....

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Candlelight
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Posts : 2298
Location : London

[solved] Just to reassure ....

Post by Candlelight on 29th November 2017, 13:36

In case anyone has received a weird message when looking to log in or read the forum this morning (29th November),
as follows:



It seems a whole load of forums are showing this message today, so it would appear to be some sort of general problem across the forums.  ( See  http://help.forumotion.com/t154680-ssl-certificate-problem#1061643 )

The reassurance here is that the message is misleading - as all the forums that are finding this message this morning are TOTALLY AND ABSOLUTELY SECURE - they still have the valid SSL Certificate and there is nothing to worry about,  the forums can be used as per normal - the tech team are investigating, and let's just hope that whatever has caused this blip can get sorted soon.

(Someone has suggested it might have something to do with the clocks (current date & time) on the forums huh ....)
 well, whatever the cause, they are onto it and we hope to have a solution soon.

mac
VIP Member
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Posts : 570
Location : lives in central England, UK
Job/hobbies : retired

Re: [solved] Just to reassure ....

Post by mac on 29th November 2017, 14:23

I've been seeing this notification for some months using Firefox.  It's a warning that a website doesn't carry a prefix 'https' signifying its enhanced security status over the traditional 'http'.

It's a general warning in case buying etc is carried out at a particular address without 'https' where secure information such as credit card details would be entered. 

At first I thought it meant I was unable to use the login details for many of my regular websites which are stored in my browser but that's not the case.  It took me a while to realise they're still entered by the browser after I dismiss the warning.

At first I abandoned Firefox because it was such a pain but I'm back to using it all the time now.  The message appears seemingly randomly, sometimes I'm not seeing it for many days but I don't take any notice of it now anyway.

Hope this helps.
avatar
Candlelight
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Posts : 2298
Location : London

Re: [solved] Just to reassure ....

Post by Candlelight on 29th November 2017, 15:53

@mac wrote:I've been seeing this notification for some months using Firefox.  It's a warning that a website doesn't carry a prefix 'https' signifying its enhanced security status over the traditional 'http'.

It's a general warning in case buying etc is carried out at a particular address without 'https' where secure information such as credit card details would be entered. 

At first I thought it meant I was unable to use the login details for many of my regular websites which are stored in my browser but that's not the case.  It took me a while to realise they're still entered by the browser after I dismiss the warning.

At first I abandoned Firefox because it was such a pain but I'm back to using it all the time now.  The message appears seemingly randomly, sometimes I'm not seeing it for many days but I don't take any notice of it now anyway.

Hope this helps.

Hi mac,

That message refers only to sites that don't have the secure 'https' certificate. All of the affected sites reported this morning, including LAL, have got the secure SSL and so should not be receiving any such notifications.

In any case, whatever the reason for this happening this morning, the matter has now been sorted.
A member of the Support staff has just posted this message on the Support Forum:


Okay good news

I have just got word back that this problem is now Fixed
Our Tech team have found the problem and sent out a fix

If you still have a problem Clear your browsers and try again

If you still have a problem after that please post your forum url link only and we will send the data on to our tech team for a test.

So, all is well. very happy

mac
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Posts : 570
Location : lives in central England, UK
Job/hobbies : retired

Re: [solved] Just to reassure ....

Post by mac on 29th November 2017, 19:40

I should have looked at your web address first.....oops.
avatar
Candlelight
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Posts : 2298
Location : London

Re: [solved] Just to reassure ....

Post by Candlelight on 30th January 2018, 14:21

It looks like the same thing is happening again (see first post in this thread) - and from what I can gather, this is happening because of some problems with the host's server, which they are working on.
A new FireFox update has just come about also, and I remember that just after the last FireFox update it brought about this temporary situation then too; it seemed to affect something on the Forumotion's servers.  So, I am assuming that this is a temporary situation which will rectify itself just like last time. 
I have every faith in our tech team that they will get all their forums back to normal as soon as they are able.

Meanwhile, though, just as the OP indicates, there is absolutely nothing to worry about as far as the safety and security of the Forumotion forums are concerned, and the SSL certificates are still in force and doing their job.

    Current date/time is 19th April 2018, 14:49